Priority Support

Get quicker response times, more in-depth support and peace of mind with priority support.

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Always first.

Your tickets are always at the front of the queue. We always answer Priority support tickets first and as fast as possible.

More in-depth support.

We’ll help to resolve any issues with in-depth technical support. We’ll log into your website to diagnose and fix problems, as well as provide CSS modification assistance.

Peace of mind.

No matter how long it takes, we’ll always find a solution to your issues. We’re only happy once you are.

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Upgrade your support level.

Subscription options

Both options enable access to Priority Support via our support centre. You may cancel your subscription at any time.

Rapid response times

Comprehensive support

CSS modification assistance

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What happens when my subscription expires?

You'll receive an email a few days before your subscription is about to expire to let you know that you'll be automically billed, and your subscription will be renewed.

How do I cancel my subscription?

You can cancel your subscription via your account at any time.

Does Installation include customisation support?

Besides providing CSS modifcation assistance we will not support significant customisations. We've partnered with Codeable to provide you with best–in–class customisation services at a good price.